1. AC Question's Avatar
    It has been working fine since getting the phone only having to use password once . thee was an update yesterday to 5.1 or similar so not sure if this has an impact. im sure my password is correct but saying its wrong... also saying I can unlock via google account but haven't set that up .. at least I don't think I have
    08-10-2015 02:38 AM
  2. belodion's Avatar
    Welcome to AC.

    Take the device to your carrier, who will easily be able to assist you.

    Posted via the Android Central App
    08-10-2015 04:35 AM
  3. NadaAddict's Avatar
    No Google account, wrong password, no fingerprint? Sounds like it's not your phone.

    Posted via the Android Central App
    08-10-2015 09:48 PM

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