1. AC Question's Avatar
    My phone was at 100%, the charger was still plugged in. I went to put my earbuds in, and then a few seconds later, it turned off. I tried turning it on, didn't worked. I re-plugged the charger, no light and nothing. I tried every single button combination and it still didn't work. I just got this phone today, barely an hour old. Any help?
    08-19-2015 05:59 PM
  2. JoshDunc's Avatar
    I'd recommend going back to the store you got it at. They will be able to swap it out for a new one.

    Samsung Galaxy S6 - Black - 32GB - AT&T
    Mophie Juicepack - Black
    ZAGG Tempered Glass
    08-19-2015 06:06 PM
  3. LordAbolition's Avatar
    Anything else I can do? (btw I registered)
    08-19-2015 06:15 PM
  4. chrisnutt's Avatar
    Hold volume down and power button for ten seconds
    08-20-2015 02:29 AM
  5. bogdaryl's Avatar
    My S6 did this. I held the power button down and then plugged in the charger.

    Posted via Android Central App
    08-20-2015 04:54 AM

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