1. Mary Kay Woodworth's Avatar
    I've been trying for two days to update - to G920VVRU3BOG5

    Message I get is Failed: Error Code 142 or Error Code 550

    Any suggestions?
    08-22-2015 02:49 PM
  2. cbreze's Avatar
    If there is a Best Buy store not too far you might try the Samsung center guy in the store, maybe he could help. Or go buy a Verizon store. You might end up with a factory reset from either so you can try that as well maybe first.
    08-22-2015 06:22 PM

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