1. KristiRomero's Avatar
    I had my S6 plugged in to the charger, it became fully charged. When I went to use it, while still plugged in, I couldn't get the screen to turn on. I unplugged it, but the green "fully charged" light is STILL on and the screen won't turn on. Have tried holding down the power button...nothing.
    08-26-2015 12:18 PM
  2. erasat's Avatar
    I had my S6 plugged in to the charger, it became fully charged. When I went to use it, while still plugged in, I couldn't get the screen to turn on. I unplugged it, but the green "fully charged" light is STILL on and the screen won't turn on. Have tried holding down the power button...nothing.
    Do a Soft reset, press and hold Volume down and Power Buttons for about 7 seconds.
    08-26-2015 12:22 PM

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