1. satimis's Avatar
    Hi all,

    Just got a new Samsung Galaxy S6 phone. I have set the fingerprint and backup password to unlock the screen. Please advise how to change the backup password?

    I have searched a while on Internet. The solution found couldn't help me. The screen of their pages look different.

    The screen of my phone
    ------------------------------
    Apps -> Settings -> Lock screen and security

    Lock screen
    -> Screen lock type
    (Fingerprints)
    Place your fingertip on the Home
    ......
    Backup password

    Security
    -> Fingerprints
    Place your fingertip on the Home
    ......
    Backup password

    I couldn't find "Change Password"

    Please help

    Regards
    satimis
    09-05-2015 07:12 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What do you see when you tap Backup Password?
    09-06-2015 02:34 AM
  3. 0mni's Avatar
    I had a simular problem with the backup password after installing an app I believe.

    (The first section is for rooted phones only)
    I have a rooted GS6 and I had to use a shared preference editor called "Cheat Droid", you can get it for free or use any other shared preference editor.

    1) Open Cheat Droid and find "Fingerprint" (com.samsung.android.framework.service)
    2) Open "Fingerprint" and select the very first .XML file (service_preferences.xml)
    3) Set "pref_attempt_fingerprint_count" and "pref_attempt_backup_count" to "0"
    4) Restart phone

    ------------------

    This may work but I'm not sure (Does NOT require root)
    I believe this is only for when you try and sign in using fingerprint on things like Paypal and built in internet. (I may be wrong, its worth a shot =))

    1) Goto Settings - Applications - Application Manager
    2) Select Fingerprint Passport and then click "FORCE STOP"
    3) Select "Clear Data" and "Clear Cache"
    4) Restart phone
    09-06-2015 08:44 AM
  4. satimis's Avatar
    Welcome to Android Central! What do you see when you tap Backup Password?
    Hi,

    Popup a page
    Enter your backup password

    Both pages the same

    satimis
    09-06-2015 11:17 PM
  5. satimis's Avatar
    I had a simular problem with the backup password after installing an app I believe.

    (The first section is for rooted phones only)
    I have a rooted GS6 and I had to use a shared preference editor called "Cheat Droid", you can get it for free or use any other shared preference editor.

    1) Open Cheat Droid and find "Fingerprint" (com.samsung.android.framework.service)
    2) Open "Fingerprint" and select the very first .XML file (service_preferences.xml)
    3) Set "pref_attempt_fingerprint_count" and "pref_attempt_backup_count" to "0"
    4) Restart phone

    ------------------

    This may work but I'm not sure (Does NOT require root)
    I believe this is only for when you try and sign in using fingerprint on things like Paypal and built in internet. (I may be wrong, its worth a shot =))

    1) Goto Settings - Applications - Application Manager
    2) Select Fingerprint Passport and then click "FORCE STOP"
    3) Select "Clear Data" and "Clear Cache"
    4) Restart phone
    Hi,

    My backup password is working without problem but it consists 13 characters+numbers. I expect change it to a shorter password consisting of 5 characters+numbers
    09-06-2015 11:24 PM
  6. emad1995's Avatar
    Hi,

    My backup password is working without problem but it consists 13 characters+numbers. I expect change it to a shorter password consisting of 5 characters+numbers
    Can't you go into settings > lock screen and security > fingerprints and click on "change backup password"?

    Posted via the Android Central App
    09-06-2015 11:49 PM
  7. satimis's Avatar
    Can't you go into settings > lock screen and security > fingerprints and click on "change backup password"?
    Posted via the Android Central App
    Hi,

    I couldn't find "change backup password" on my phone, Galaxy S6. It is very strange to me. Before posting I have been googling a while. The threads found by me also suggested me to click "change backup password".

    On my phone;
    Settings -> lock screen and security > fingerprints
    It shows 2 options;
    1)
    place your fingerprint on the Home to verify your identity.
    2)
    Backup Password

    Clicking "Backup Password". It requires to keyin password.

    I did nothing but clicked [x] to close the popup window.

    Could Samsung change the screen display on each production lot?

    satimis
    09-09-2015 07:03 AM
  8. emad1995's Avatar
    Hi,

    I couldn't find "change backup password" on my phone, Galaxy S6. It is very strange to me. Before posting I have been googling a while. The threads found by me also suggested me to click "change backup password".

    On my phone;
    Settings -> lock screen and security > fingerprints
    It shows 2 options;
    1)
    place your fingerprint on the Home to verify your identity.
    2)
    Backup Password

    Clicking "Backup Password". It requires to keyin password.

    I did nothing but clicked [x] to close the popup window.

    Could Samsung change the screen display on each production lot?

    satimis
    When that comes up you have to place your finger on the home button x.x the phone needs to verify you are the owner before allowing you to add fingerprints or change backup password

    Posted via the Android Central App
    09-09-2015 09:07 AM
  9. satimis's Avatar
    When that comes up you have to place your finger on the home button x.x the phone needs to verify you are the owner before allowing you to add fingerprints or change backup password

    Posted via the Android Central App
    Hi,

    It is very strange to me.

    Tried
    -> lock screen and security > fingerprints
    It shows 2 options;
    1)
    place your fingerprint on the Home to verify your identity.
    2)
    Backup Password

    1)
    Couldn't work.
    2)
    click Backup Password and key-in password

    It popup 5 items
    + Fingerprint 1
    add finger print
    change password
    web sign-in
    Verify Samsung account

    Click "change password"
    key-in new password (6 digits - 2 number+4 characters)

    ->continue
    confirm backup password

    backup password changed

    done then it turned back to the first screen before hitting "lock screen and security".

    Turned off the phone. Started the phone again.

    Now I couldn't login with neither the new password nor the old password, always saying incorrect password.

    Please help. Thanks

    Edit:
    Finally I have to reset my phone erasing all data. Fortunately this is a new phone not much data imputed. I think I won't use fingerprint again.

    satimis
    09-09-2015 03:10 PM

Similar Threads

  1. Replies: 3
    Last Post: 12-20-2015, 03:55 PM
  2. Just picked up wireless charging back for S5, need case to fit. Suggestions?
    By LinuxConvert in forum Samsung Galaxy S5 Accessories
    Replies: 1
    Last Post: 09-20-2015, 08:49 PM
  3. How important was the SD Card slot in your decision to purchase?
    By diesteldorf in forum Moto X Pure Edition
    Replies: 34
    Last Post: 09-09-2015, 08:35 PM
  4. How do transfer data from 1 micro card to another?
    By hankspurs in forum General Help and How To
    Replies: 1
    Last Post: 09-05-2015, 07:06 PM
  5. Replies: 1
    Last Post: 09-05-2015, 06:37 PM
LINK TO POST COPIED TO CLIPBOARD