1. JPRodrique's Avatar
    When I had my S4, if I received a voicemail, there was an icon that popped up that said I have a voicemail and if I clicked on it, would automatically dial my Verizon voicemail number.

    Now with my S6, every time I receive a voicemail there is an icon that shows up, but if I click on it, it launches Visual voicemail instead. It asks me to accept or decline as this is a paid function. When I decline, it doesn't seem to make a difference. Each time I receive a voicemail I get the same thing.

    I'm trying to get my phone to go to Verizon voicemail and not Visual voicemail when I receive a voicemail. Anyone have any ideas on how to fix this? There doesn't seem to be anything in settings that I can change.
    09-10-2015 03:38 PM
  2. djdonnyk's Avatar
    You may have to use a third party vm app to resolve. It does the exact same with my S6.

    Sent from a device beyond your wildest dreams.
    09-10-2015 03:59 PM
  3. hp79's Avatar
    You need to edit the csc features file. You'll need root for that.

    edit file \system\csc\feature.xml


    There's some other junks you can get rid of by editing this file.
    09-11-2015 05:40 AM
  4. joemontana's Avatar
    I went to a Verizon store and asked them to fix it. They did...

    Kalispell, MT
    Verizon, 64g galaxy s6
    09-11-2015 06:24 AM

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