1. AC Question's Avatar
    i set fingerprint but wont wrk
    10-05-2015 07:47 AM
  2. Kods's Avatar
    There are few steps involved you need to follow one by one to unlock your phone with out losing data.
    Step 1: Use backup password if fingerprint is not recognized:
    Step 2: Use Google account if you used pattern lock:
    Step 3: Wrong Pin will launch to Google Account Login:
    Step 4: Google Account Login doesn’t work; use Samsung Find My Phone Account:
    Step 5: Unlock your Phone With Samsung Find My Phone Account:
    Step 6: Setup New Password and Backup Phone:
    belodion likes this.
    10-07-2015 08:31 PM

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