1. jcthorne#AC's Avatar
    Looking for some help with what should have been a simple setup. I am trying to set up Samsung Pay on my S6. I have the samsung account and the app. I get to the point where it takes a pic of my BofA card and I verify info and enter the security code, click next and get the error. Connection Error. Failed to connect to server. Try again later. Tried on LTE, on Wifi over a period of couple weeks now. Still no go. Sprint network.

    What is wrong?
    10-07-2015 02:34 PM
  2. r56mcs's Avatar
    Under security -> other security, is your device encrypted?
    10-07-2015 02:41 PM
  3. jcthorne#AC's Avatar
    Yes. Required by our company for several data access reasons.
    10-07-2015 02:53 PM
  4. r56mcs's Avatar
    Yes. Several people on this forum have noticed it worked for them when they decrypted the phone. ...
    10-07-2015 02:55 PM
  5. jcthorne#AC's Avatar
    Well thanks for letting me know.

    So the phone works for corporate email etc OR payments but never both. How half baked.
    10-07-2015 03:04 PM

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