1. AC Question's Avatar
    I have a dell computer with windows 8.1 and when i connect my galaxy S6 I get a message USB device not recognized. When i look at the device manager I see device status:
    Windows has stopped this device because it has reported problems. (Code 43)
    A request for the USB device descriptor failed.

    If i plug it into another Dell with windows 8.1 it has no problem recognizing the phone. I have tried to uninstall the device and several other fixes but with no success.
    10-15-2015 11:13 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Make sure the most up-to-date USB driver is installed: Download Center: Download Software, Firmware, Drivers & Manuals | Samsung
    10-15-2015 12:59 PM

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