1. dyl1000's Avatar
    Hello has anyone else had this problem? In 3 out of 5 of every time I connect my charger (doesn't matter which charger, I've tried 4 different) it thinks I'm connecting a Samsung galaxy virtual reality device and doesn't let me use my phone for around 2-3 minute as it turns the screen black with a little x at the bottom of the screen which you cannot click to close the screen. The only way I can get rid of this screen is to wait till 'VR' loads then hit back which takes around 3 minutes. When I connect the charger I get a womans voice saying something along the lines of 'Welcome to samsung galaxy VR, please disconnect your phone to download the software...' or something.

    Any help would be appreciated.
    10-23-2015 04:04 AM
  2. lucianus_luciferus's Avatar
    let me guess. you have a case on your phone that contains metal parts. try removing it and see how it goes
    10-23-2015 05:43 AM
  3. dyl1000's Avatar
    Hi, thanks for your reply. I don't have a case.
    10-23-2015 07:28 AM

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