11-07-2015 12:35 PM
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  1. alikatg's Avatar
    alikatg
    I am using the stock internet that the galaxy 6 came loaded with. I am not using chrome. When I click on a link and that tries to open a new tab, I get an error message that states I have reached my 50 tab maximum. At the bottom of the screen where most users have a "Back" "Forward" "Home" "Bookmark" "Tab" icons, I do NOT have a "tab" icon. Can someone please let me know how to close tabs without this icon present. all forums answers say to use this icon and I don't see it on my screen.
    Please help!
    11-07-2015 09:40 AM
  2. Golfdriver97's Avatar
    Golfdriver97
    Welcome to the forums. I am asking around for those who have a Samsung device.
    11-07-2015 09:52 AM
  3. Kelly Kearns's Avatar
    Kelly Kearns
    Originally Posted by alikatg
    I am using the stock internet that the galaxy 6 came loaded with. I am not using chrome. When I click on a link and that tries to open a new tab, I get an error message that states I have reached my 50 tab maximum. At the bottom of the screen where most users have a "Back" "Forward" "Home" "Bookmark" "Tab" icons, I do NOT have a "tab" icon. Can someone please let me know how to close tabs without this icon present. all forums answers say to use this icon and I don't see it on my screen.
    Please help!
    I'm not sure why you don't have that icon. I've done some testing and it never disappears for me.

    You aren't using easy mode are you? That tab button disappears with easy mode.

    Also opening the app manager and clearing data will close the tabs.
    Golfdriver97 likes this.
    11-07-2015 10:05 AM
  4. Golfdriver97's Avatar
    Golfdriver97
    Can you provide a screenshot of what you do see?
    11-07-2015 10:06 AM
  5. alikatg's Avatar
    alikatg
    I can't close tabs on a stock galaxy 6, no tab icon-screenshot_2015-11-07-08-44-04.jpg
    11-07-2015 10:46 AM
  6. alikatg's Avatar
    alikatg
    Can you tell me how to turn "easy mode" off? I am unsure if it is enable or not. Thank you for your help!
    Kelly Kearns likes this.
    11-07-2015 10:48 AM
  7. Kelly Kearns's Avatar
    Kelly Kearns
    Go to settings, you will see Easy Mode, then open that and see what is on the next screen.
    Attached Thumbnails I can't close tabs on a stock galaxy 6, no tab icon-1446915475004.jpg   I can't close tabs on a stock galaxy 6, no tab icon-1446915484554.jpg  
    11-07-2015 10:58 AM
  8. alikatg's Avatar
    alikatg
    Thank you all so much!!!!! My phone was on easy mode
    11-07-2015 11:45 AM
  9. Kelly Kearns's Avatar
    Kelly Kearns
    Originally Posted by alikatg
    Thank you all so much!!!!! My phone was on easy mode
    OK good.. Glad we got it straightened out!
    11-07-2015 12:35 PM
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