1. JannesG's Avatar
    It all started yesterday morning. I send a message when suddenly my screen was not responsive.
    I tried a soft reset (power-volume down). That worked but my screen turned out black.

    After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch.

    What should I do?

    Thanks!
    Jannes
    11-08-2015 04:26 AM
  2. jkulmtd's Avatar
    It all started yesterday morning. I send a message when suddenly my screen was not responsive.
    I tried a soft reset (power-volume down). That worked but my screen turned out black.

    After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch.

    What should I do?

    Thanks!
    Jannes
    If you still have warranty I would go and get a replacement from the store you purchased from
    11-08-2015 09:23 AM

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