1. Bryan_Clarke's Avatar
    Hi all...

    My GS6 was at around 30% battery when I went to bed last night and this morning when I woke up was dead.

    I plugged it into the factory fast charger and original cable, and although it gets warm to hot, it doesn't switch on or respond in any form.

    The automatic backups seem to have only backed up to mid-Aug, and I have photos I would like to get off the phone from prior that date. I have no idea why the automatic backup didn't do them. A family member passed away and I have photos I would really like to have.

    Is there an internal memory card, or are these memory chips attached to the board? I have the GS6 128GB edition..

    Thanks
    Bryan
    11-15-2015 09:41 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Can you try another cable/charger? If it still gets warm there may be a battery issue or even a charging port issue. Do you have any local cell phone or computer repair shops nearby?
    11-15-2015 10:31 AM
  3. Bryan_Clarke's Avatar
    Many thanks for the response...

    Yes I have tried my fast charger and cable from my Note Edge, with no better result. The heat is generated in the top third of the phone by the camera area, not at the bottom. The cables are both undamaged and my electricity is within spec I have checked that with a meter.

    As it is under warranty - it's not even 6 months old - I think my options to have people poke around inside are limited. I will see what I can find tomorrow when they are open...

    I was just wondering if Samsung designed a generic board for the S6 and then used SD style memory for each model 32/128GB for instance, or they have soldered on chips for each model. I cannot find any information about this...
    11-15-2015 10:38 AM
  4. Spagman72's Avatar
    Unfortunately all internal phone memory are BGA components soldered directly on the motherboard.
    11-15-2015 10:55 AM
  5. michael kagola's Avatar
    hi can someone please help me, i just bought an androind s6 version 5.0.2 model SM-G9200 and says it has an internal memory of 32.00gb but when i try to send in some songs by bluetooth or with my computer it says no enough memory and i should insert a SD card but there is no port for an SD card. please help
    Thanks
    Michael
    04-26-2016 03:22 AM

Similar Threads

  1. Replies: 1
    Last Post: 11-15-2015, 04:50 PM
  2. Phone (Battery) Behaving In The Most Bizarre Way
    By Dankees in forum Samsung Galaxy Note 4
    Replies: 3
    Last Post: 11-15-2015, 11:49 AM
  3. Replies: 1
    Last Post: 11-15-2015, 09:26 AM
  4. Unfortunately, Contacts has stopped. Please Help!
    By kwindian69 in forum Ask a Question
    Replies: 1
    Last Post: 11-15-2015, 09:24 AM
  5. Is it possible for someone to have access to my phone
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 11-15-2015, 09:23 AM
LINK TO POST COPIED TO CLIPBOARD