1. bluephoenix20's Avatar
    I have a Samsung Galaxy S6. Everytime I use FB messenger video call, I get a warning that says:
    "Calls are free over Wi-Fi. Standard charges may apply for calls over a mobile network."
    and there are 3 options:
    1) Use Data
    2) Use Data and don't warn me next time
    3) Cancel

    Even when I am connected to Wi-Fi, the same message still displays. When I hit Cancel, my call gets dropped. I can only use the feature if I click Use Data.
    This has never happened before and I wonder if I accidentally changed some settings (unknowingly) or it's just problems with my service provider. Some tips and advice will be much appreciated. Thank you.
    11-22-2015 08:43 AM
  2. PapaGary's Avatar
    That is normal. Video requires data.
    11-22-2015 09:33 AM
  3. Pows Powsee's Avatar
    Try this go to settings: apps: messenger app clear cache, clear data and force stop then open the messenger app again
    then skip everthing then thats it.
    12-07-2015 03:55 AM
  4. AbelAblang's Avatar
    it was helpful bro, thank you! xD
    01-24-2016 07:05 PM
  5. chiefcrazypants's Avatar
    I cleared the data and cache, and it did work, but only temporarily. Does this mean I have to keep on doing that every few days? or is there a more permanent solution? I can't even receive calls without having to "okay" that stupid warning. Thank you
    01-27-2016 07:16 AM
  6. Nathan Timms's Avatar
    I tried it and it works, I had standard charges data on Facebook messenger for a short while but I followed the instructions you put up and I can't believe that it actually works, thanks so much for your help man, now I got free WiFi calls on Facebook messenger, thanks man.
    04-16-2017 11:12 AM

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