My S6 will not sleep
Last night, my phone developed a strange problem - it will not stay asleep (screen off). If I let the screen timeout, or tap the power button, the screen will turn off for about 1/2 a second, and then come right back on. The lock screen will not engage when the screen times out. This developed suddenly overnight, with no app updates or system updates happening (that I'm aware of). Everything else works fine, but battery life is, well, less than good.
The phone is about 6 months old, on Verizon, and runs 5.1.1. It has always been in an otterbox with a screen protector, and is in great condition. No water damage. Never rooted. Not many user-installed apps. The problem persists after factory resets (and before re-installing my apps) and without the case or screen protector. Airplane mode has no effect on the problem.
Has anyone run into this before? Anything else to try? Could this be a (hardware) defect?
PS. I see one other post here with a similar problem, with the solution being to boot into safe mode. However, I can't seem to do that for some reason.
Last night, my phone developed a strange problem - it will not stay asleep (screen off). If I let the screen timeout, or tap the power button, the screen will turn off for about 1/2 a second, and then come right back on. The lock screen will not engage when the screen times out. This developed suddenly overnight, with no app updates or system updates happening (that I'm aware of). Everything else works fine, but battery life is, well, less than good.
The phone is about 6 months old, on Verizon, and runs 5.1.1. It has always been in an otterbox with a screen protector, and is in great condition. No water damage. Never rooted. Not many user-installed apps. The problem persists after factory resets (and before re-installing my apps) and without the case or screen protector. Airplane mode has no effect on the problem.
Has anyone run into this before? Anything else to try? Could this be a (hardware) defect?
PS. I see one other post here with a similar problem, with the solution being to boot into safe mode. However, I can't seem to do that for some reason.