1. mcrorlando3's Avatar
    Hey Everyone,

    I got a notification that my Tmobile phone needed to be updated and it was the software update from Samsung. I went through the whole process and said installing package. It then rebooted and the screen that says Samsung Galaxy S6 edge powered by Android is frozen. I have no Roms and it is not rooted. I called Tmobile and they said they are aware of the situation with some phones and they are sending me out a new one. Any suggestions? I already tried the Power button combined with the volume down. They are shipping a new one out to me in 2 days.

    Its the update that does this:

    Overall device performance has been improved.
    Battery life has been optimized.
    The stability of Call has been improved.
    The security of your device has been improved.
    Optimized closing unused applications.
    Removed new application. – Milk Video
    After updating, you will not be able to downgrade to the old software because of updates to the security policy.
    12-01-2015 01:58 AM
  2. AlphaTango414's Avatar
    Go to Stock Reflash Using ODIN section and flash the latest firmware.
    12-01-2015 04:29 AM
  3. mcrorlando3's Avatar
    Can I do that even if its not rooted and will that void the warranty
    12-01-2015 07:35 AM
  4. mcrorlando3's Avatar
    It didn't work. Says it failed
    12-01-2015 08:10 AM
  5. AlphaTango414's Avatar
    Are you sure you got the right firmware?

    What model S6 do you have?
    12-01-2015 03:46 PM

Similar Threads

  1. How do I remove PICASA auto backup on my daughters phone?
    By olivia81 in forum General Help and How To
    Replies: 2
    Last Post: 04-30-2016, 11:58 AM
  2. LGV10 60fps Problem on Youtube, what can I do?
    By AC Question in forum LG V10
    Replies: 7
    Last Post: 01-20-2016, 04:56 PM
  3. Preview messages do not appear on edge screen of Samsung Note Edge ?
    By AC Question in forum Samsung Galaxy Note Edge
    Replies: 2
    Last Post: 12-13-2015, 03:46 PM
  4. Anyone know how to get HTC car on A9 with AT&T?
    By AC Question in forum HTC One A9
    Replies: 2
    Last Post: 12-03-2015, 09:33 PM
  5. How do I turn my mobile data on when my phone is network locked?
    By AC Question in forum Samsung Galaxy Core
    Replies: 1
    Last Post: 12-01-2015, 02:33 AM