1. ShanKnee's Avatar
    I was listening to my music on my phone from a downloaded free app. The screen when black and now I keep getting a message "Process system isn't responding, do you want to close? Wait or Ok. Then the phone keeps shutting off and on with the same message, I have a lot of pictures and I'm afraid I'm going to lose everything. Is there any way around this?
    12-08-2015 04:42 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode and uninstall that music app. https://support.t-mobile.com/docs/DOC-21007
    12-08-2015 06:50 PM

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