1. whitten66's Avatar
    I purchased a Galaxy S6 approximately five weeks ago. At first, I didn’t have any issues with the phone. However, over the last few weeks, a problem has begun occurring that is becoming very annoying. I hope someone might be able to offer some advice or help.

    I first noticed that while I was sending a text message, there are times where I press on the screen to hit a letter, and nothing happens. The letter doesn't show up on the screen. This issue only occurs for a half second or second, since the next letter I hit is shown on the screen. When I finish typing a three page text, and look back through it, there are always 3-5 words that are missing a letter due to this issue.

    At first I thought this issue was limited to texting, but I noticed the same thing occurring while using the calculator. Every so often, as I’m hitting numbers to put into the calculator, when I hit the screen to input a number, nothing happens. When I hit the screen a second or so later, it then works. I have also noticed something similar while playing games on my phone.

    It appears that either my phone is freezing for a second or so on a regular basis, so that it becomes non responsive, or that my screen doesn’t work for a second or so on a regular basis.

    Has anyone encountered this problem? Does anyone have any suggestions regarding a potential fix?
    12-28-2015 12:53 PM
  2. UJ95x's Avatar
    Turn off your phone, and then turn it on by holding the volume up key, the power key and the home button. You should get a message in the top left saying it's booting into recovery. Then you can use the volume buttons to scroll down and wipe the cache partition
    12-28-2015 01:02 PM
  3. whitten66's Avatar
    Thank you for the response. I did try your suggestion of wiping the cache partition. Unfortunately, the problem is still occurring.
    12-28-2015 05:33 PM
  4. UJ95x's Avatar
    Are you using the default/stock keyboard?
    12-29-2015 12:17 AM
  5. whitten66's Avatar
    I am using the default/stock keyboard.
    12-29-2015 04:06 PM
  6. UJ95x's Avatar
    Have you tried clearing the cache for the keyboard app? Or using a different keyboard?
    12-30-2015 02:14 PM
  7. James Blight's Avatar
    I have seen less of this since switching to to Google keyboard. I like it better as well.

    Posted via the Android Central App
    12-31-2015 10:51 AM
  8. tomzdeenigma's Avatar
    Try the swiftkey keyboard. May be it will fix the issue.
    12-31-2015 12:13 PM
  9. Vas Naiker's Avatar
    I was having a similar issue with the swiftkey keyboard. Uninstalled it and reloaded. Works fine now
    12-31-2015 01:35 PM
  10. hardik00's Avatar
    i have the same problem, it freeze everytime,, help me please
    02-05-2017 10:47 AM
  11. curtmcd's Avatar
    After 3 years of trouble-free operation, my Note 4 suddenly developed a similar problem within the past 2-3 weeks. There was a recent update to Android 6.0.1, but I don't know if that's correlated.

    There is a brief freeze every 20-30 seconds that lasts from 3-10 seconds. Because of this, the phone has become extremely unpleasant to use.

    The freezes can happen anytime, during typing or scrolling or swiping between home screens, and there are hiccups in audio playback. Keyboard and screen input are not lost, but are delayed until the phone unfreezes.

    I have tried to:
    • Check for apps with unusual battery consumption
    • Unmount SD card
    • Format SD card
    • Remove SD card
    • In maintenance mode, clear cache partition
    • In maintenance mode, wipe phone

    None have helped. After the reset, I had it restore all apps. My next attempt will be another factory reset without restoring the apps.

    Update: factory reset without restoring apps seems to have fixed it! Now to determine which app was at fault.
    02-12-2018 10:51 PM

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