1. AC Question's Avatar
    My phone has an overheating issue i put in a safe mode there's no third party apps,i have clean up the cache.Last option is to factory reset my phone.I didn't back up my storage..i can't use my phone to back up it won't allow to go to settings.I've downloaded smart switch but it can't connect cause of the overheating issue.is there any other way to back up my storage to Mac pc??
    01-04-2016 06:37 AM
  2. dpham00's Avatar
    I don't believe that there are any other stock options, but I will move this to the s6 forum for more visibility
  3. dpham00's Avatar
    I don't believe that there are any other stock options, but I will move this to the s6 forum for more visibility
    01-04-2016 06:52 AM
  4. mariusfilip's Avatar
    01-04-2016 08:36 PM
  5. dpham00's Avatar
    The op states that he can't use third party apps.
    01-05-2016 11:30 AM
  6. f308gt4's Avatar
    OTG cable and memory stick. Use the default file manager app to copy everything over to the memory stick.

    You can also buy memory sticks that have both a USB end and microUSB end, so that you don't need the OTG cable.
    01-05-2016 11:59 AM
  7. NeilCBennett's Avatar
    Or use smart switch on pc or Mac.

    Posted via the Android Central App
    01-05-2016 02:52 PM
  8. Denisew 1972's Avatar
    Smart switch worked perfectly for me last weekend. Downloaded it to my computer and then pulled up the app in my phone. Put all my music on the computer along with all my apps etc. Had to factory reset my phone, seamlessly put it all back on my phone when I was done. I didn't even know Smart Switch was available for the computer until last weekend. It was a godsend.

    Posted via the Android Central App
    01-05-2016 06:49 PM
  9. Gary_Berg's Avatar
    I've always wondered about doing a factory reset and then restoring all. I would think you would restore the problem?
    01-05-2016 08:03 PM
  10. automobile's Avatar
    Denisew 1972
    did smartswitch backup and restore also all the app settings?
    01-08-2016 03:37 AM
  11. AlphaTango414's Avatar
    Can you boot device normal, enable developer mode, turn on usb debugging then power back down?

    If so, check out Full Device Backup with Android SDK
    automobile likes this.
    01-08-2016 04:34 AM
  12. cohoman's Avatar
    Smart switch worked perfectly for me last weekend. Downloaded it to my computer and then pulled up the app in my phone. Put all my music on the computer along with all my apps etc. Had to factory reset my phone, seamlessly put it all back on my phone when I was done. I didn't even know Smart Switch was available for the computer until last weekend. It was a godsend.

    Posted via the Android Central App
    Does Smartswitch also restore all your app icons and shortcuts on your homescreens and app settings?
    automobile likes this.
    01-08-2016 05:26 AM
  13. Denisew 1972's Avatar
    Yes, all apps except my bill app I have, that one was blank when i restored. My alarms, everything was seamless! I'm also wondering about the probability of "backing up" the problem. That's interesting, because the reset did not fix my connection problems.

    Posted via the Android Central App
    automobile likes this.
    01-08-2016 09:52 PM
  14. Denisew 1972's Avatar
    Does Smartswitch also restore all your app icons and shortcuts on your homescreens and app settings?
    My bookmarks were saves and basically everything Google restored. My wallpaper was one from months ago for some reason and no icons were saved. I had to remake the folders and set all that up again.

    Posted via the Android Central App
    01-08-2016 09:55 PM

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