Can't use laptop via USB tethering

[markwasley]

Hi. I have just completed a factory reset of my Samsung Galaxy S6 4G. I still can't connect to the Internet on my laptop via USB tethering. Or if it does connect the speed is ~500 Kbps (before it was between 10 Mbps and 20 Mbps). Can anyone please help?

Posted via the Android Central App

 

[lucianus_luciferus]

have you tried a different usb cable?
or try to create a hotspot on your phone and connect the laptop to in via wifi and see if the connection is faster
or maybe the reception is bad so thats why the internet is slow

 

[markwasley]

I can't use a different USB cable - only the cable that came with the Samsung Galaxy S6 4G is compatible. The Vodafone network is fine - I know this because I can use the Internet at high speed on the phone.

(I have no idea of how to create a Wi-Fi hotspot and I'm not certain that it's even possible given my current Internet setup).

Posted via the Android Central App

 

[markwasley]

Wi-Fi update:

Technological breakthrough: I've just worked out how to use my phone to turn my laptop into a Wi-Fi hotspot! I'm feeling quite pleased with myself. ☺ The Wi-Fi runs at a respectable 6 Mbps. This now gives me an alternative option to access the Internet on my laptop while waiting for Vodafone to figure out why USB tethering is no longer working.

Posted via the Android Central App

 

[justin jennings]

I got same trouble with my s6 wont recognise my fone through USB I have tried everything...nothing works

Posted via the Android Central App

 

[bbtkd]

If the laptop is running Windows 10 then it is probably a driver incompatibility issue. Not sure Samsung has updated the drivers and apps for Windows 10.

 

[markwasley]

I'm running Windows 7 64-bit.

Posted via the Android Central App