1. AC Question's Avatar
    when trying to shut off my password it is telling me "Turned off by adinistrator, encryption policy or credential storage
    01-09-2016 12:03 PM
  2. dpham00's Avatar
    Is the phone encrypted? If so then decrypt it first
    01-09-2016 05:52 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Go to Settings>Security​, and tap Clear Credentials. Now try again.
    01-09-2016 05:52 PM

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