1. AC Question's Avatar
    When using the keypad for text, entering contact details, email, letters a and q do not react to my touch and cannot be entered - not lower or uppercase. Number 1 works as does shift key. Happens whether phone is in or out of its otterbox, Someone kindly suggested downloading Google keyboard which I did but I am having the same problem whether it is Samsung or Google
    01-14-2016 02:18 PM
  2. belodion's Avatar
    It would be better to continue posting in your original thread so that we can see what has been done already. I'll request a thread merge.

    01-14-2016 03:00 PM

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