1. AC Question's Avatar
    I dropped my S6 - screen is black. Device still works but I cannot see anything. I want to transfer my memo files to my new S6. Any suggestions?
    01-30-2016 09:02 AM
  2. anon(632115)'s Avatar
    If you connect to a PC you can access your files but the phone needs to be unlocked which you cant due with a broken screen. If you log in to your Samsung account online you can unlock from there to access phone data
    01-30-2016 10:32 AM

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