1. AC Question's Avatar
    Hi,

    So I have a Galaxy S6 and for whatever reason the other day I restarted it and it is now stuck in a boot loop. I tried safe mode per a friends suggestion but to no avail, I also wiped the cache partition but that too failed. I am left with no options and I really have to recover some important images off the phone before I exchange it. Any suggestions for data recovery?

    Note: I will NOT factory reset it, the objective is not to lose the data
    02-11-2016 03:55 AM
  2. AlphaTango414's Avatar
    Unless you have previously enabled developer mode AND enabled usb debugging, there isn't anything you can do. If you cant get it to boot into the OS, you won't be able to get the files.

    Keep trying safe mode and ensure you are doing it properly.
    02-11-2016 04:57 AM

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