1. Jay Boucher1's Avatar
    I just got my Galaxy s6 2 days ago. Since then, I have a strange white box that covers the green and red accept/decline buttons for about 5 seconds when the phone rings. I thought it was at&t's contact manager, so I turned that off, but it persists. It's annoying, and if I don't have to go back to at&t I'd be sooooo happy. Thanks!
    02-17-2016 04:28 PM
  2. lucianus_luciferus's Avatar
    maybe you can show us a screenshot?
    02-17-2016 04:45 PM
  3. Javier P's Avatar
    Hello Jay, welcome to the forums! It could be related to some of the options included under accessibility settings (maybe dexterity). Take a look at this thread.

    Strange little white Square on my S4
    lucianus_luciferus likes this.
    02-17-2016 04:48 PM
  4. GuyWKT's Avatar
    I have the same problem. First noticed it maybe a week ago.

    When I dial any number the white square appears

    White Square/Rectangle on Incoming Calls-1.jpg

    After I finish the call it stays for maybe 5 seconds

    White Square/Rectangle on Incoming Calls-2.jpg

    When I receive a call the long white rectangle appears and I have to tap it to make it disappear before I can swipe to answer the call

    White Square/Rectangle on Incoming Calls-3.jpg

    I don't remember changing any settings recently. Very annoying. Any ideas? Thanks
    02-23-2016 01:08 AM
  5. Javier P's Avatar
    Hello Guy, welcome to the forums! Do you have any third party dialer installed in your phone? You could try booting your phone into safe mode and see if the problem persists. This process will temporarily disable any app that didn't come preinstalled in your phone.

    02-23-2016 08:26 AM
  6. Owie da Pogi's Avatar
    I had the same problem for a few days and it was annoying. I found that it was snapchat causing it.
    Javier P likes this.
    02-23-2016 10:17 AM

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