1. AC Question's Avatar
    I had an update a month or so ago and have lost the download file. Actually, have lost the file app altogether. My emails download the attachments, but don't know where they go. I have stumbled across them once or twice, but can not open them.
    02-28-2016 09:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! System updates get downloaded to a system directory (probably the system cache partition). If you didn't install it, it might have been cleared out since then.

    When you say you lost the file app, do you mean My Files no longer appears in your App Drawer? Make sure you also look in the Samsung folder, if present, and make sure you have the App Drawer set to show all apps (including hidden apps).
    02-29-2016 05:30 PM
  3. Enahmir's Avatar
    It is in the map myfiles now.
    02-29-2016 05:33 PM
  4. B. Diddy's Avatar
    I'm sorry, I don't know what you mean. What do you mean by "map myfiles," and what is in there right now?
    02-29-2016 05:39 PM
  5. Enahmir's Avatar
    I'm sorry, I don't know what you mean. What do you mean by "map myfiles," and what is in there right now?
    Your downloadfile is moved into 'my files'. You must have an icon 'my files'
    02-29-2016 06:41 PM
  6. Enahmir's Avatar
    In there are all your files...your pictures your downloads your documents your audiofiles etc.

    The icon 'download file' has gone with the update.
    02-29-2016 06:43 PM
  7. B. Diddy's Avatar
    I'm afraid I still don't quite understand. Did you post the original question, or are you offering some help to the OP? It sounds like the OP is saying that the My Files app is missing altogether.
    Enahmir likes this.
    03-01-2016 02:36 AM
  8. Enahmir's Avatar
    O I thought op couldn't find the things he downloaded and couldn't find the downloadfiles icon after an update. Maybe I misunderstand but that's what I read.
    B. Diddy likes this.
    03-01-2016 05:09 AM
  9. Enahmir's Avatar
    First there was a seperate downloaded files icon apart from the myfiles icon and after an update it all went to the my files map. I thought that was the problem.
    B. Diddy likes this.
    03-01-2016 05:12 AM

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