1. AC Question's Avatar
    Hi fingerprint wont recognise and id forgotten backup password. have gone into my gmail account and reset password but its still not letting me unlock phone. Really frustrated at this stage. and don't want to have to reset phone and loose everything I have on it.
    03-07-2016 12:15 PM
  2. lucianus_luciferus's Avatar
    if you enter the wrong backup password several times it will ask you to enter your google password
    03-08-2016 03:17 PM

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