Marshmallow Upgrade broke RSA Token - Samsung Galaxy S6

angelcalled

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Apr 4, 2016
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My work email has always been connected to my phone. Before the update to marshmallow, it was working fine. Since the update, I open the Outlook application on my phone and it immediately takes me to the OWA login for my password and the RSA passcode. When it goes back to Outlook and then immediately goes back to the OWA login for the password and passcode again.

Now to make it stranger, if I just hit back on my phone can don't try to log in, I can sometimes get my mail, I can send mail and other times not. There's no consistency.

At first I thought my token may be locked or the pin may be an issue, or even my email account may be locked. Since I'm an admin I can check all of this an none of this was the case. My email account is fine, the token was not locked and even after resetting the pin, the same thing happens.

I've removed my account and put it back hoping that a fresh start would correct this but it didn't.

Help?
 

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