1. Scott Miller8's Avatar
    My wife has an S6 that is still on lollipop and all of the sudden when she tries to share a photo external like from FB, there are no options. Any ideas?

    Thanks in advance!
    04-08-2016 11:23 PM
  2. Scott Miller8's Avatar
    Does anyone have any ideas? ☹️
    04-09-2016 10:55 PM
  3. lucianus_luciferus's Avatar
    sorry did not get what you are trying to do... please explain
    04-10-2016 05:17 AM
  4. Scott Miller8's Avatar
    When she is in an app like FB and she pulls up a photo, when she selects the share external option, nothing comes up with the options like Instagram or message, etc.
    04-10-2016 10:03 AM
  5. Scott Miller8's Avatar
    No ideas?
    04-11-2016 11:44 PM
  6. lucianus_luciferus's Avatar
    Sorry don't have fb so can't really test. Does this only happen in the fb app? If you open an image you have on your phone do the options come up?
    04-12-2016 03:17 PM
  7. Scott Miller8's Avatar
    It seems that it is only the Facebook ones.
    04-12-2016 10:13 PM
  8. itguyjax8430's Avatar
    When she is in an app like FB and she pulls up a photo, when she selects the share external option, nothing comes up with the options like Instagram or message, etc.
    Welcome to Android Central!

    So she is sharing a photo that is actually on FB not her phone. She wants to share that image to say Instagram or a text message when she does that no options come up to do that?

    I believe you have to actually tap the photo and when it gets big there should be 3 dots in the top right corner. If you tap that it should give you an option to share externally.
    04-13-2016 09:20 AM
  9. Scott Miller8's Avatar
    Welcome to Android Central!

    So she is sharing a photo that is actually on FB not her phone. She wants to share that image to say Instagram or a text message when she does that no options come up to do that?

    I believe you have to actually tap the photo and when it gets big there should be 3 dots in the top right corner. If you tap that it should give you an option to share externally.
    Correct! It will get that far but when she selects the share external option she does not get any selections like the in the attached image.
    Attached Thumbnails Missing share external options-image.jpg  
    04-13-2016 07:15 PM
  10. itguyjax8430's Avatar
    Correct! It will get that far but when she selects the share external option she does not get any selections like the in the attached image.
    I see 4 pages of apps to share with. Swipe to the left or right. Find the one you want and tap on it.
    04-13-2016 07:20 PM
  11. Scott Miller8's Avatar
    I see 4 pages of apps to share with. Swipe to the left or right. Find the one you want and tap on it.
    The pic is of my phone. Sorry, I forgot to say that.
    04-13-2016 07:25 PM
  12. itguyjax8430's Avatar
    The pic is of my phone. Sorry, I forgot to say that.
    Ah ok, have you tried resetting the Facebook app. Go to settings, apps, all apps, find the Facebook app and clear the data. That should reset it. Or Uninstall and reinstall.
    04-13-2016 07:28 PM
  13. Scott Miller8's Avatar
    Ok. I will try that when she gets home and let you know. Thank you for the help!
    04-13-2016 07:29 PM
  14. itguyjax8430's Avatar
    Ok. I will try that when she gets home and let you know. Thank you for the help!
    No problem at all.
    04-13-2016 08:28 PM
  15. Scott Miller8's Avatar
    Ah ok, have you tried resetting the Facebook app. Go to settings, apps, all apps, find the Facebook app and clear the data. That should reset it. Or Uninstall and reinstall.
    I cleared the data and that fixed it! Thanks for the help!
    04-13-2016 09:08 PM
  16. itguyjax8430's Avatar
    I cleared the data and that fixed it! Thanks for the help!
    No problem, glad we could figure it out.
    04-13-2016 09:17 PM
  17. Isabella08's Avatar
    No problem, glad we could figure it out.
    I have run into similar issue. When using Share option to try and share image found on Chrome or Firefox, I get many App options except Instagram (used to be there). I also have Edge S7. Already did Uninstall and Reinstall Instagram with no success. Thanks for the help.
    12-01-2016 02:19 AM

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