My wife has an S6 that is still on lollipop and all of the sudden when she tries to share a photo external like from FB, there are no options. Any ideas?
Thanks in advance!
Thanks in advance!
When she is in an app like FB and she pulls up a photo, when she selects the share external option, nothing comes up with the options like Instagram or message, etc.
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So she is sharing a photo that is actually on FB not her phone. She wants to share that image to say Instagram or a text message when she does that no options come up to do that?
I believe you have to actually tap the photo and when it gets big there should be 3 dots in the top right corner. If you tap that it should give you an option to share externally.
I see 4 pages of apps to share with. Swipe to the left or right. Find the one you want and tap on it.Correct! It will get that far but when she selects the share external option she does not get any selections like the in the attached image.
I see 4 pages of apps to share with. Swipe to the left or right. Find the one you want and tap on it.
Ah ok, have you tried resetting the Facebook app. Go to settings, apps, all apps, find the Facebook app and clear the data. That should reset it. Or Uninstall and reinstall.The pic is of my phone. Sorry, I forgot to say that.
Ok. I will try that when she gets home and let you know. Thank you for the help!
Ah ok, have you tried resetting the Facebook app. Go to settings, apps, all apps, find the Facebook app and clear the data. That should reset it. Or Uninstall and reinstall.
No problem, glad we could figure it out.I cleared the data and that fixed it! Thanks for the help!
No problem, glad we could figure it out.