1. AC Question's Avatar
    I have a Galaxy S6, runing Marshmallow and since recently I am not able to proberly copy & paste anymore. Copying works if I copy from websites or if I copy whole messages, but when I want to paste anything into a text field, like in whatsapp for example or into an email, i can hold my finger to the field as long as I want, the paste option doesn't show up. I also obviously than can't copy parts of a message that I am writing. It only seems to be related to text fields. The options just won't show up. This is driving me crazy, does anybody have a clue what the reason is for that?
    04-09-2016 02:54 PM
  2. B. Diddy's Avatar
    Moved to the S6 forum.
    04-10-2016 06:32 PM
  3. Mamo002262's Avatar
    I have the exact same problem but I'm on kit Kat for me when I go into samsung knox it works fine but out of knox the clipboard is missing and I can't paste
    04-11-2016 01:25 AM
  4. danx55's Avatar
    hello hello ... just copied pasted that ok ๐Ÿ˜ƒ
    04-11-2016 06:43 AM
  5. Oliver74's Avatar
    I have a Galaxy S6, runing Marshmallow and since recently I am not able to proberly copy & paste anymore. Copying works if I copy from websites or if I copy whole messages, but when I want to paste anything into a text field, like in whatsapp for example or into an email, i can hold my finger to the field as long as I want, the paste option doesn't show up. I also obviously than can't copy parts of a message that I am writing. It only seems to be related to text fields. The options just won't show up. This is driving me crazy, does anybody have a clue what the reason is for that?
    I have exactly the same problem, only simce Marshmallow though....
    Any help or fix coming??
    04-13-2016 05:02 PM
  6. jeffro3107's Avatar
    any fix for this yet? still having the same issue.
    07-26-2016 08:14 PM
  7. sahat aritonang's Avatar
    Yes i have same issue...any updates?
    08-11-2016 04:54 AM
  8. Markysparks's Avatar
    Did anyone get a fix for this. I have this problem now
    08-23-2016 05:43 PM
  9. since1926's Avatar
    Same here. I think something is wrong with that string or copy works and there is a problem with the ui lol
    09-07-2016 03:33 PM
  10. Stevens827's Avatar
    I as well have not been able paste anything into messenger or the default messages app for my s6. I have noticed this since upgrade to android version 6.0.1. Is there a patch or is this just their way of forcing us to get a new phone?
    10-08-2016 11:04 AM
  11. Colton Rawrz's Avatar
    I have found a fix.
    You don't have to lose anything or factory rest your phone, I'm not sure which method I used that worked so do all of the following.
    "settings" "applications" "application manager" tap "more" then select "show system apps" first find the keyboard you are using and tap on it for example I had been using the Samsung keyboard and my emojis were the first to go so find "Samsung keyboard" go into "storage" and tap "clear data" don't worry it will not mess anything up.
    Go back to the top of the applications list and you should see "AASAASservice" I them tapped it and went into the storage and tapped "clear cache" next go back and find "android system" go to "storage" and tap "clear cache" on that as well then find "Web view" and clear the cache on that. One of them fixes the issue. I now have the full copy and paste issue fixed and I have my emojis back on my keyboard!
    I hope this helps you.
    10-30-2016 03:05 PM
  12. Colton Rawrz's Avatar


    I have fixed this issue and posted a video to help with this on YouTube. In the description I give you step by step information. ๐Ÿ˜„
    10-30-2016 03:44 PM
  13. gideonaries's Avatar
    Tried these to no avail.
    11-17-2016 06:25 AM
  14. Designer999's Avatar
    This worked on my S7 edge when it appeared to copy, but didn't have any paste option - "settings" "applications" "application manager" tap "more" then select "show system apps" first find the "Samsung keyboard" go into "storage" and tap "clear data" then goto "permissions" and set permissions to allow storage - somehow mine wasn't allowed to access storage. All good after that. Now if I could only stop the thing locking up and requiring soft resets all the time - still trying to narrow down which app(s) might be causing it. So far the highly suspect ones are Commsec and Microsoft Office Apps and possibly a few Samsung ones that keep coming back when I wouldn't use them in a blue fit.
    11-25-2016 09:00 AM
  15. gideonaries's Avatar
    Somehow it worked. Many thanks!

    Additionally, I cleared my clipboard cache via S Note since it still allowed access to clipboard by long tap. Though I do not know if it was part of the solution. In my earlier troubleshooting efforts I wasn't able to clear clipboard via explorer because my device isn't rooted.
    11-28-2016 03:30 AM
  16. JonahStas's Avatar
    I lost all my texts because of doing this. Some came back but very few and I lost some very important ones. I hope there's a fix otherwise horrible advice. It didn't even work I still can't copy and paste
    07-02-2017 03:25 AM
  17. jvchau's Avatar
    I upgraded to the new version on Sunday. I'm still using the S4. Just discovered today that the copy function is no longer available in the whatsapp UI.

    Here's what worked for me. Select and change the below.

    1. Settings
    2. My Device
    3. Language and Input
    4. Samsung Keyboard
    5. Keyboard swipe => Changed this from None to "Continuous input"
    Copy function is now available.
    06-05-2018 12:28 PM
  18. jvchau's Avatar
    Okay, just to confirm. After making the change I mentioned, I tried to use the copy in different chats. Did not quite consistently find the copy appearing for the chat I was in. Sometimes selecting and then holding a single text message the copy would appear. Sometimes I would need to select and hold a second set of text then it would appear. Looks like it will appear when the text you are copying is for the other party. If you try to select and copy your own texts then you can use the "copy" that appears when you select the 3 dots on the top right hand corner. I don't have time to test and play around with it for now nor google for further info. Will deal with later. Anyways, just test it out and see if it works for you.
    06-05-2018 02:03 PM

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LINK TO POST COPIED TO CLIPBOARD