A couple months ago my mom took the leap from iPhone to android. So I got her an S6 from T mobile and ever since she has had it about 75% of the time she hears her own voice echo during calls (whether she makes them or receives them doesn't seem to matter).
I am trying to rule out what this could be from before I get it swapped out from the store. I don't want to trade it back in for another one that is going to do the same thing after I set it up. Is this a hardware problem with the mic? Is it a settings conflict? What is going on here?
I really don't want to spend hours researching how to fix it only to find out it is a hardware problem that I can't take care of anyway.
ATM she is running the latest version of lollipop but my husband got marshmallow today and he has the same phone so I am assuming she will be getting it too...
Please help me out! Thanks guys
- klear6
04-12-2016 08:15 PM