1. klear6's Avatar
    A couple months ago my mom took the leap from iPhone to android. So I got her an S6 from T mobile and ever since she has had it about 75% of the time she hears her own voice echo during calls (whether she makes them or receives them doesn't seem to matter).

    I am trying to rule out what this could be from before I get it swapped out from the store. I don't want to trade it back in for another one that is going to do the same thing after I set it up. Is this a hardware problem with the mic? Is it a settings conflict? What is going on here?

    I really don't want to spend hours researching how to fix it only to find out it is a hardware problem that I can't take care of anyway.

    ATM she is running the latest version of lollipop but my husband got marshmallow today and he has the same phone so I am assuming she will be getting it too...

    Please help me out! Thanks guys
    - klear6
    04-12-2016 08:15 PM
  2. B. Diddy's Avatar
    A common cause of echo is a case that blocks the secondary mic. If your mother's phone is in a case, ask her to remove it and do some test calls.
    lucianus_luciferus likes this.
    04-13-2016 02:30 AM

Similar Threads

  1. Galaxy S7 static with aux?
    By ericsgood in forum Samsung Galaxy S7
    Replies: 5
    Last Post: 04-14-2016, 12:24 AM
  2. Android Auto - Lots of hype but what am I missing?
    By DSE338 in forum Android Auto
    Replies: 1
    Last Post: 04-13-2016, 09:51 AM
  3. Why do i get a sysyem chas all the time
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 04-12-2016, 09:24 PM
  4. Replies: 1
    Last Post: 04-12-2016, 09:02 PM
  5. how to change note 5 storage from 32 gb to 64 gb?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 04-12-2016, 07:46 PM