1. duketreo's Avatar
    I originally assigned tones to certain contacts. I just tried a factory reset to fix a text crashing issue I've had since update. I restored using Smart Switch (now learned it needs a lot more work to make this seamless) and all tones are set to default. Is there a way to get them back or do I have to reassign through contacts? I used the basic ones available on phone. Nothing fancy.

    This is the one time I wouldn't mind having a iPhone...
    05-10-2016 06:50 PM
  2. Rukbat's Avatar
    Is there a way to get them back
    From where? You never saved them. Next time, make sure all your contacts are Google contacts (See the Contacts section of Backing up an Android Device) so you can sync the phone to the server. (Only Google contacts get synced TO the server.)
    05-10-2016 07:02 PM
  3. duketreo's Avatar
    Was all saved on Google Contacts. That is why I'm perplexed. Maybe because I signed in to Samsung when booted up phone and skipped signing into Google until after restored from Smart Switch?
    05-10-2016 09:30 PM
  4. duketreo's Avatar
    Also having issue downloading and updating apps in Google Play store. It says I'm signed in and shows my apps but an error comes up every time I try to update any of them.

    Tried setting Home as trusted place and says it is already set up. However, makes me put in fingerprint or pin every time I try to access at home. Never had this problem before either.
    05-10-2016 09:33 PM
  5. duketreo's Avatar
    Got Play Store to work by signing out and clearing everything. Now I need to figure out Trusted Places issue and assume I will have to re-enter custom ringtone and notification sounds.
    05-10-2016 10:07 PM
  6. duketreo's Avatar
    Looks like in trusted places where it says "Home" and address is listed, it isn't enabled. You have to click on it and enable it.

    Getting there...
    05-10-2016 10:20 PM

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