06-02-2016 09:04 AM
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  1. AC Question's Avatar
    AC Question
    I got a galaxy s6 128gb and wanted to transfer all of my mp3 music to it. On past Galaxies, I plugged in the usb cable to my Windows 10 computer, and was able to access the files inside the phone. When I follow that method now, with the 6, I open file explorer and my phone is listed there as galaxy s6, but there is no access to any of the files.
    06-02-2016 08:15 AM
  2. chanchan05's Avatar
    chanchan05
    Q&A Team
    The phone needs to be unlocked so the PC can access files.
    06-02-2016 09:04 AM
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