1. AC Question's Avatar
    Trying to download pics from phone to PC. Prior download showed S6 with folders and allowed me to go to photos and copy photos to PC. Now using USB cord, PC is not recognizing S6 with folders on device to find pics and copy them.
    06-10-2016 04:19 AM
  2. Wiggum333's Avatar
    Are you using the data/charge cable that came with the phone? If so, have you tried another cable? If no cables work, then something in either the USB port on you pc, or the port on your phone where the cable plugs in is messed up ... at least that's my guess so far.
    06-10-2016 03:44 PM
  3. Jolly Giant's Avatar
    need usb drivers from samsung I believe
    01-21-2017 11:16 AM

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