1. mnv930's Avatar
    I forgot my direction... I can unlock with backup pin after incorrect attempts.... Anyone can help pls

    Posted via the Android Central App
    06-23-2016 11:49 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you also confirm--are you saying that you can or can't unlock with the backup PIN?
    06-23-2016 06:34 PM
  3. Marie224's Avatar
    In my case, you can use the backup pin to get into the phone. However when I try to change the type of lock in my settings, it again requires conformation of the direction lock and I can't get it right so I keep getting locked out.
    01-03-2017 07:08 AM
  4. Marie224's Avatar
    What if clear credentials is grayed out and you are unable to use this feature?
    01-03-2017 07:10 AM
  5. Asaptweety1's Avatar
    Hey I'm having the same problem, did you ever get your situation fixed.?

    What if clear credentials is grayed out and you are unable to use this feature?
    02-14-2019 05:14 PM

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