02-14-2019 06:14 PM
tools
  1. mnv930's Avatar
    mnv930
    I forgot my direction... I can unlock with backup pin after incorrect attempts.... Anyone can help pls

    Posted via the Android Central App
    06-23-2016 12:49 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Can you also confirm--are you saying that you can or can't unlock with the backup PIN?
    06-23-2016 07:34 PM
  3. Marie224's Avatar
    Marie224
    In my case, you can use the backup pin to get into the phone. However when I try to change the type of lock in my settings, it again requires conformation of the direction lock and I can't get it right so I keep getting locked out.
    01-03-2017 08:08 AM
  4. Marie224's Avatar
    Marie224
    What if clear credentials is grayed out and you are unable to use this feature?
    01-03-2017 08:10 AM
  5. Asaptweety1's Avatar
    Asaptweety1
    Hey I'm having the same problem, did you ever get your situation fixed.?

    Originally Posted by Marie224
    What if clear credentials is grayed out and you are unable to use this feature?
    02-14-2019 06:14 PM
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