1. AC Question's Avatar
    The phone itself works normally, as all the buttons function normally, and I can hear the ringtone changing and I can take screenshots. I can also charge it normally. I've tried the power+vol down and power+vol up+home buttons and it's reset the phone(shown by the blue light) but the screen still shows nothing. Is just the screen dead on the phone? If it is, how can I get it replaced? I still have the warranty on the phone.
    06-24-2016 08:47 PM
  2. dpham00's Avatar
    If it is a manufacturer defect then you can either contract Samsung or tmobile
    06-24-2016 09:00 PM

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