Hi, I'm on Android 6.0.1 (for a few weeks) and was just using my phone as normal this morning when i got a frozen app warning about Android System UI, the only option was to press ok after which my S6 screen started flashing on and off and was completely unusable,
I've rebooted which lead to the same android system UI message, followed by the same useless flashing,
I then cleared the Cache partition from the system boot menu which also didn't help,
I've got a lot of pictures on my phone I'd like to keep so have not factory reset yet, google's android manager and Samsung's find my phone still interact with the phone but as i'd not set up the remote control option i can't do that and because i can't even swipe to unlock, samsung Kies3 is unable to access the device's contents,
It looks to me like a firmware update has gone a bit wrong and I'd have thought there'd be a way to load an update from the boot menu or from Kies3 without wiping the phone but can't find any details online, failing that how can I get my pictures off prior to a factory reset?
Does anyone have any experience or suggestions? Thanks,
06-26-2016 02:30 PM