1. fritzo81's Avatar
    My over 1 year old VZW Galaxy S6 has got serious issues. I think since the Marshmallow update (can't say for sure) it has been constantly freezing and rebooting itself. Sometimes once or twice a day, and sometimes several times a day. Today alone it has been very stressful for me. Due to the fact that I can't go more than 10 minutes of use without it freezing or rebooting. Which led me to seeking help on Android Central. I've tried several solutions found online: clearing the cache (in touchwiz, and during bootup), using safe mode, deleting apps, and of course several hard and soft resets. I'm tapped out. If all else fails I'm going to put in an insurance claim and get another phone. But before that, can anyone provide me with any other solutions? I would greatly appreciate it.
    08-24-2016 07:07 PM
  2. mhinc's Avatar
    My over 1 year old VZW Galaxy S6 has got serious issues. I think since the Marshmallow update (can't say for sure) it has been constantly freezing and rebooting itself. Sometimes once or twice a day, and sometimes several times a day. Today alone it has been very stressful for me. Due to the fact that I can't go more than 10 minutes of use without it freezing or rebooting. Which led me to seeking help on Android Central. I've tried several solutions found online: clearing the cache (in touchwiz, and during bootup), using safe mode, deleting apps, and of course several hard and soft resets. I'm tapped out. If all else fails I'm going to put in an insurance claim and get another phone. But before that, can anyone provide me with any other solutions? I would greatly appreciate it.
    A lot of times, doing an OS update like Marshmallow can lead to these issues. You have done everything else, how about backing up and doing a Factory Reset at this point? That would be your last option before sending it off
    08-24-2016 09:43 PM
  3. fritzo81's Avatar
    I've done factory resets. Now I'm trying the Verizon Software Repair Assistant. Praying that fixes it.
    08-24-2016 10:26 PM

Similar Threads

  1. Note 7: S-Pen Tips and Tricks Full Tutorial
    By kilofoxtrot in forum Samsung Galaxy Note 7
    Replies: 12
    Last Post: 08-31-2016, 08:59 AM
  2. Replies: 1
    Last Post: 08-31-2016, 05:20 AM
  3. Replies: 9
    Last Post: 08-24-2016, 08:53 PM
  4. Off and on white screen
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-24-2016, 06:58 PM
  5. Verizon Messaging and Knox
    By spasell in forum Samsung Galaxy Note 7
    Replies: 0
    Last Post: 08-24-2016, 06:28 PM
LINK TO POST COPIED TO CLIPBOARD