1. ryleepeltier's Avatar
    Recently, my phone's screen went completely dead. No matter what, it would not turn on. I tried resetting using the buttons, but it will not work. Whenever I press the power button the LED light flashes and the screen flashes purple, The light remains on until I press the power button. How do I fix this?
    10-05-2016 08:49 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it vibrate as if it's actually booting up properly? Or does it ring when someone calls you? Are you able to boot into Safe Mode? https://support.t-mobile.com/docs/DOC-29226
    10-06-2016 02:24 PM

Similar Threads

  1. Box on lower right side of screen
    By twojosh in forum Moto Z Play & Z Play Droid Edition
    Replies: 2
    Last Post: 10-06-2016, 02:07 PM
  2. screen moving issues
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-06-2016, 05:21 AM
  3. Why my LTE mode is not enabled in my samsung galaxy J7?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-06-2016, 05:19 AM
  4. can the lcd be broken and the touch screen still work?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 10-05-2016, 08:33 PM
  5. Best Buy/Sprint/Samsung Credit - Received
    By ryan43220 in forum Samsung Galaxy Note 7
    Replies: 0
    Last Post: 10-05-2016, 06:58 PM
LINK TO POST COPIED TO CLIPBOARD