1. kbowers1's Avatar
    First, I have a Samsung Galaxy S6 through Sprint in the USA.

    I began getting "Unfortunately Internet has stopped" messages. I ignored it because I use Chrome.

    Then I began to get other "unfortunately_______has stopped" messages such as "Samsung DM Service", and "system update", and "com.samsung.syncservice".

    So I backed up my data, photos, etc, and decided to do a factory reset. When I chose the reset function in the settings menu, it went to the "hard reset" screen. I found it odd that it didn't go to the more user-friendly version in the OS, but went with it and reset the phone.

    Now, I get to the EULA page, click accept, and it won't continue. It only displays the same "DM Service", "com.samsung.syncservice", and "Internet" messages. When I tap "OK" on these, they disappear, but come back when I agree to the EULA. I cannot get into the OS to manage these services/processes due to this problem.

    PLEASE HELP!!!!
    12-27-2016 08:45 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! I wonder if the firmware has become corrupted. Try reinstalling the firmware using Smart Switch: http://www.sammobile.com/forum/showthread.php?t=29914. You could also try using Odin: http://forums.androidcentral.com/amb...interface.html
    12-29-2016 01:34 AM

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