1. Turns31's Avatar
    Anyone else having these problems recently? Both my wife and I have S6's through Sprint and we started noticing it right around Xmas time. Battery life has gone down the drain. Good thing it has fast charging because we're having to do it multiple times a day. Right now I have 2 hrs and 1 minute on the battery since fully charged and I'm at 70%. I've sent about 20 texts and checked Twitter for 3 minutes. I don't have any unusual background apps running, my screen is dim and on auto, and my bluetooth is off. Wife is having the same problem although hers is even worse because she has the S2 watch so her bluetooth has to be on.

    Also, more and more often it seems our phones are struggling to send texts. I press send and the little circle thing just spins next to it for 5 min and then says something along the lines of "Unable to send message". We've both reset and restored our phones back to factory about a two weeks ago hoping that would help. It did not. The phone was honestly the best, most reliable phone I've ever had until this started. Am I just screwed with an outdated, unsupported phone?
    01-23-2017 12:03 PM
  2. IAmSixNine's Avatar
    Time to contact Sprint. The unit not sending texts sounds like a service issue.
    01-23-2017 01:54 PM
  3. Turns31's Avatar
    I just did today. They reset the profile and something else I can't remember. Odd that it would be happening to both of our phones at the same time right?
    01-23-2017 03:55 PM
  4. IAmSixNine's Avatar
    Its possible it was an account issue and thus affected both phones.
    01-24-2017 10:36 AM

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