1. AC Question's Avatar
    Few days ago I updated my phone and since then my nightmare has begun. The phone keeps restarting continuously, I have cleared the cache, factory reset few times, no luck. I am really really frustrated and my life has come to halt. AS soon as I install facebook app, the crash started and I don't get a chance in safe mode to uninstall the app. It is not only that, it also crashes with Telegram app, it crashes when I go to Gallery, it is just absolute crap! (sorry Samsung) you have let me and millions of others down. Samsung blames Facebook, Facebook blames Samsung, what a mess, I think we should all blame Donald Trump for this issue!

    Can anyone suggest how I role back to previous version (I don't want update)?
    03-15-2017 12:45 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try reinstalling the firmware using Smart Switch: http://www.sammobile.com/forum/showthread.php?t=29914
    03-15-2017 05:57 PM

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