having trouble with my andriod phone

[gaby78]

my galaxsy s6 phone did an update a couple of week ago all of a sudden my music and videos stopped working when i go on youtube it says "there was a problem while playing (playback id: nwmc_xbuo1c9_u)" and when i try and play my music on play music it says "couldnt play the track you requested" its very weird and it starts working when i shut my phone off and on pls help

 

[mhinc]

my galaxsy s6 phone did an update a couple of week ago all of a sudden my music and videos stopped working when i go on youtube it says "there was a problem while playing (playback id: nwmc_xbuo1c9_u)" and when i try and play my music on play music it says "couldnt play the track you requested" its very weird and it starts working when i shut my phone off and on pls help

Try checking out this thread, may help

http://forums.androidcentral.com/htc-evo-4g/55409-there-problem-while-playing-touch-retry.html

Also googled your error and got a TONNE of results.

https://www.youtube.com/watch?v=cB_FaiFcHyc

 

[jr866gooner]

After updating did you wipe any caches or even wipe device??