Keyboard doesn't appear

[Linda Skinner1]

I have a Samsung Galaxy S6. Sometimes the keyboard doesn't appear. While trying to enter my GMail password, no key board appears and when I click the Password field, the window closes. I've tried the suggestions I saw in an androidcentral blog (don't remember which one) and they haven't worked. Sometimes the Settings options suggested (Touch input Samsung Keyboard App) do not appear in my settings. I am using Google keyboard and it does not appear in the list of Apps either. I have tried restarting the phone. Nothing helps.

 

[B. Diddy]

Welcome to Android Central! The Google keyboard app is called Gboard -- you don't see that in your Apps list?

If you go to Settings>Language & Input, do you see your keyboards listed there?

 

[Linda Skinner1]

Yes, it is there. It is turned on and the Samsung keyboard is turned off.

 

[B. Diddy]

When is it that the keyboard doesn't appear -- when you're trying to enter your password on the lockscreen, or when you're using other apps?

 

[Astrid Mendoza]

When is it that the keyboard doesn't appear -- when you're trying to enter your password on the lockscreen, or when you're using other apps?

Whenever trying to outbid in the password

 

[B. Diddy]

Whenever trying to outbid in the password

Welcome to Android Central! What do you mean by "outbid in the password"?

 

[Astrid Mendoza]

Welcome to Android Central! What do you mean by "outbid in the password"?

When I try to put in the password

 

[B. Diddy]

So what I'm understanding here is that whenever you try to unlock your phone's screen and tap the password entry field, the keyboard doesn't show up, correct? Which phone do you have? Does this persist after a reboot? Is it connected to a Bluetooth keyboard?