Hi, I've had this Galaxy S6 for a year and it's always done this weird thing where every 45 minutes or so, it would momentarily disconnect from and reconnect to the wifi. This was a phone issue, I'm sure of it. Why am I sure? Because it does this exact same thing on my apartment wifi, my mom's wifi, my dad's wifi, McDonald's wifi, Panera's wifi, and my university's wifi. It was annoying but nothing more.
Recently my university made me change my wifi password--annual thing I think. After I did that, my wifi went from disconnecting and reconnecting to just straight up disconnecting and that's it. Reconnecting manually leads to an authentication error. If I turn wifi off and back on, it will reconnect but lose connection in 10 minutes. So, I wiped the cache. Nothing. So I booted in safe mode and the same thing happened, but it took a lot longer for the disconnect to happen.
Then 2 hours ago I factory reset my phone. It worked for a half hour and then the authentication errors came back. I'm currently typing this on 4g.
Note: It is NOT the router. I have tested this behavior on at least 6 different wifis, 3 public 3 private. And frankly, I think it happens on every wifi but I haven't always paid attention. I know the problem is in the phone.
How should I diagnose this? Are there any wifi logs anywhere?
Update: The crashes seem to happen when the default Facebook app is open.
Recently my university made me change my wifi password--annual thing I think. After I did that, my wifi went from disconnecting and reconnecting to just straight up disconnecting and that's it. Reconnecting manually leads to an authentication error. If I turn wifi off and back on, it will reconnect but lose connection in 10 minutes. So, I wiped the cache. Nothing. So I booted in safe mode and the same thing happened, but it took a lot longer for the disconnect to happen.
Then 2 hours ago I factory reset my phone. It worked for a half hour and then the authentication errors came back. I'm currently typing this on 4g.
Note: It is NOT the router. I have tested this behavior on at least 6 different wifis, 3 public 3 private. And frankly, I think it happens on every wifi but I haven't always paid attention. I know the problem is in the phone.
How should I diagnose this? Are there any wifi logs anywhere?
Update: The crashes seem to happen when the default Facebook app is open.
Last edited: