1. wengang1's Avatar
    In short, I'm just trying to recover files I lost in a factory reset, where I had black screen of death and couldn't get back in any other way.

    I tried several recovery apps, but they all say the phone has to be rooted to really find those files. I have spent days trying to root the phone, and now I'm coming to the conclusion that it can't be done. I'm hitting road block at every turn, traced back apparently to the bootloader being locked and causing every rooting attempt to fail.

    Verizon Galaxy S6 SM-G920V Build No: NRD90M.G920VVRS4DQK1
    Android Version 7.0, Kernel Version 3.10.61 Knox 2.7.1

    So is this one of the phones that simply cannot be rooted? If so, does Samsung have any tools or services to recover data?
    I have another phone to use, so not a problem there, and I plan to get the S9 when it comes out next year. But I do want some of my files back if at all possible.

    Thanks.
    12-16-2017 08:00 PM
  2. chanchan05's Avatar
    As far as I know, no you can't. That's why you're supposed to make regular backups of phones or enable the auto cloud backup. No phone has any tool to recover data. And even if you did root, the chances of recoverinh the data is very slim.
    12-16-2017 08:05 PM
  3. thoughtjunky's Avatar
    I have the sm-g920v as well and no luck rooting. I do however have both local and cloud backups if anything happened to it. Even if rooting is possible, you're probably not going to be able to get any meaningful data recovery. You'd have been better off sending the phone to a professional data recovery service instead of doing the factory reset. Every bit written to storage is destructive to your data.
    12-17-2017 12:06 AM
  4. Rukbat's Avatar
    There are a few rooting methods at https://forum.xda-developers.com/ver...axy-s6/general

    But you have to flash a new ROM to do it, which would make sure that you wouldn't be able to recover anything.
    12-17-2017 11:45 AM

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