1. Android Central Question's Avatar
    Hello!
    My samsung s6 is stuck in a loop...tried everything and eventually had to wipe my phone clean and do a factory reset. After doing a factory reset my phone is still looping. The only time my phone stays on for more than 1 hour is if i instantly put it in maximum battery power save mode. I contacted samsung and they want me to pay $70 to fix their problem....any advice?!
    09-20-2018 10:16 PM
  2. belodion's Avatar
    Perhaps it needs a new battery. Perhaps that’s what Samsung has in mind.
    09-21-2018 06:41 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! So it sounds like it's not actually a bootloop -- you can actually operate the phone for a short time while it's in power-saving mode? In that case, I agree with belodion -- the battery is probably failing, and needs to be replaced.
    09-21-2018 02:25 PM

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