1. Android Central Question's Avatar
    I've had my Galaxy S6 for some time now. But recently it has been playing up. Like yesterday, I was showing some relatives some pictures and suddenly something came up saying that snapchat had stopped. Well, I didn't have Snapchat open in the background but it had been playing up for a while as I said earlier. When I got home, it started to say com.sec.epdg had stopped. I pressed close app and it kept on popping up. Then I turned my phone off for bed. This morning when I woke up, I put my pin in and went to check my social media, but they didn't open, As soon as I pressed on them, a message popped up saying that they had stopped. So I tested it out on other apps and I couldn't get onto them. Then I asked Google and people were saying go to settings but my settings wouldn't open. Then I turned it off and when I went to put my finger on my home button, it said dry your screen even though, my screen was dry. Can anyone help? Personally, I think it's just on it's way out.
    12-26-2018 07:41 AM
  2. dpomerance's Avatar
    Factory reset time
    12-27-2018 02:52 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! See if this thread helps: https://forums.androidcentral.com/as...ml#post6281914

    Also, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-29314
    12-27-2018 07:09 AM

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