1. Android Central Question's Avatar
    Can't change either.

    Had my own ringtones (mp3) for the last couple of years. Suddenly, some weeks ago, they stopped working. I guess it was after an update of the underlying android version (currently running 7.0, Galaxy S6).
    When I try to select a ringtone with the sound picker, I just get an empty list. Sound Picker does not show any sound file of my device. But I have several on it.

    Also, "Samsung Music" does not show any sound file. I have even copied the ringtone mp3 files to the folder "SamsungMusic", but without success.
    When I look at my internal memory using the file manager, I can see the sound files (in folder "music") as well as the ringtones (in folder "ringtones" and in folder "Music/Ringtones". When I click on them in the filemanager, they play (using "google play music"). So the sound files are ok.
    I have already tried with resetting the preferences app, but also no success.
    Any Idea what's going on?
    03-16-2019 08:22 AM
  2. Rukbat's Avatar
    Reset te phone. It sounds as if the Media Scan database got reset.
    03-16-2019 12:00 PM

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