1. Android Central Question's Avatar
    Recently I encountered a problem with my Galaxy S6, when screen auto locked out, I try to unlock it I find the keyboard popped up and blocking the way to unlock the screen either by swipe or entering a password, I have to restart the the phone to able to unlock the screen, its really very annoying anyone has idea to solve this???
    08-31-2019 04:32 AM
  2. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    https://forums.androidcentral.com/sh...d.php?t=409154
    08-31-2019 08:14 AM
  3. mustang7757's Avatar
    Tried clearing cache in recovery?
    08-31-2019 08:14 AM
  4. TATAXP's Avatar
    I created an account now
    08-31-2019 10:24 AM
  5. mustang7757's Avatar
    I created an account now
    Hi, welcome!
    08-31-2019 10:28 AM
  6. TATAXP's Avatar
    I cleaned the cache, I watch it for the coming hours, I hope it will eliminate the issue
    08-31-2019 10:46 AM
  7. mustang7757's Avatar
    I cleaned the cache, I watch it for the coming hours, I hope it will eliminate the issue
    Ok let me know
    08-31-2019 12:04 PM
  8. TATAXP's Avatar
    did not solve the problem, still facing it
    Another issue I am facing more than a year but its not annoying is a status of google support, I do not what is causing it, and how I can remove it!!
    Unlocking my Galaxy S6 screen became terrible!!-capture.jpg
    09-04-2019 10:24 AM
  9. B. Diddy's Avatar
    Can you show us a screenshot of how the keyboard is blocking the unlock method?

    That Google Support thing looks like it's trying to download something. Try going to Settings>Apps, tap Menu>Show System, and select Download Manager. Clear its app cache/data, and see if the problem persists.
    09-04-2019 10:55 AM
  10. TATAXP's Avatar
    I followed the steps, but I found cache is 0 B!! I will try to capture screenshot, when it happen again.
    09-04-2019 03:46 PM
  11. B. Diddy's Avatar
    I followed the steps, but I found cache is 0 B!
    Clearing the data is probably more important in this situation.
    09-04-2019 07:03 PM
  12. TATAXP's Avatar
    See below screenshot of keyboard blocking my screen,, I can not swipe nor enter password, I have to re-start my phone every time it happens
    Unlocking my Galaxy S6 screen became terrible!!-screenshot_20190905-112634.jpg
    09-06-2019 01:07 AM
  13. B. Diddy's Avatar
    What happens if you tap the Back button?
    09-06-2019 01:53 AM
  14. TATAXP's Avatar
    Nothing it won't go unless I restart the phone!
    09-06-2019 11:10 AM
  15. B. Diddy's Avatar
    What if you boot into Safe Mode? https://support.t-mobile.com/docs/DOC-29226
    09-06-2019 11:42 AM

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